Author Archives: Chris Sims

Role Of Managers In Large-Scale Scrum

Puzzled Manager With LeSS DiagramA client who is basing their scrum adoption on the LeSS scaling framework recently sent me the following question about the role of manager in Large-Scale Scrum.

Question

I’ve read that when scaling scrum with LeSS, cross-functional teams need to have one manager. The author advocated strongly for this, but in reality, I’ve seen this fail miserably. Losing the domain owner causes the group to skew heavily to the bias of the team manager, as well as lose the ability to strongly drive and foster domain expertise. I’ve seen product people be appointed, and the tech goes to pot. Also, I’ve seen technical people not want to report up through product. I’ve seen engineers as team managers, but it’s rare to find good engineering/product people, and you have the reverse problem. I’m not completely convinced that a team manager is a good idea. Chris, what are your thoughts?
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Business Value Myths

Pot of gold with rainbowTo prioritize items in a scrum team’s product backlog, the product owner needs an estimate of both value and cost for each item. This way, they can identify which items have high ROI and move them to the top of the backlog. Other concerns such as dependencies must be considered, but in general the team should always be working on the product backlog item (PBI) with the highest ROI.

This makes sense. And yet, most organizations don’t have estimates for the value of the items in their scrum teams’ product backlogs. Why this glaring omission? I believe that it is due to several common myths, or misunderstandings, about the nature of business value.
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Emergency Work In Scrum

Red box with axe in case of emergencyScrum strikes a useful balance between flexibility and focus. In sprint planning, the product owner presents the most important objectives to the development team. The development team commits to as many of those as they believe they can deliver in the sprint. Once sprint planning is over, the business doesn’t change their mind about what they want. The development team is able to focus on delivering the product backlog items to which they committed. At the beginning of the next sprint, the business has another opportunity to change direction in any way they need to.

Every so often something comes up that can’t wait until the next sprint cycle. This could be a problem that has arisen, such as customers not being able to log in. It could be a business emergency such as needing a feature rushed into production in order to land a new client. Such unplanned work is the subject of something that I call “the emergency protocol.” The emergency protocol isn’t an official part of scrum, but it’s a useful addition that many organizations choose to adopt.
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From Component Teams To Feature Teams

Components I recently facilitated a software development group’s transition from component scrum teams to feature scrum teams. The new structure reduces cross-team dependencies, which had been causing significant delays in shipping new features. Over the course of a day, we dissolved the existing component teams, groomed a shared product backlog, created a shared definition of done, self-organized into new teams, and held LeSS-style sprint planning meetings. The excellent work everyone did left me in awe, and I felt honored to have the opportunity to facilitate the day. The participants left energized and excited for their new adventure.

What follows is a description of how we structured a one-day event to transition the participants from being members of component teams to being members of feature teams.
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Agile And Scrum Conference List 2019

Graduates of our Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), and Advanced Certified Scrum Product Owner (A-CSPO) workshops often ask how they can continue their journey of learning about scrum, as well as earn Scrum Educational Units (SEUs) to help them renew their Scrum Alliance certifications. Attending conferences is a great way to accomplish these goals. Here is a list of conferences that you might consider attending in 2019. I’m sure we’ve missed some good ones, so point those out to us by leaving a comment.
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Scaling Scrum With Scrum

Leadership Scrum Team

One of our clients recently reached out to us asking for advice about how to manage their organization’s scaled scrum adoption. They wanted to know if they could use scrum to manage the adoption of scrum in the organization. The short answer is yes.

Guiding an organization’s adoption of scrum is a big project. It’s a project that will require a cross-functional team. It’s a project where the full scope of work can’t be known when the work starts. It’s complex, exactly the kind of endeavor that you want to use scrum to implement. When I’m working with organizations that are adopting scrum at scale, I always start by recommending that they create a scrum adoption team, and that this team use scrum to do the work of rolling scrum out to the organization.
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World Café – Scaling Highly Interactive Meetings

WorldCafeGlobe

World Café is a fun, flexible, and scalable technique for group conversations that leads to creative solutions to complex problems. World Café has some similarities to Open Space Technology: both techniques work for groups ranging from a few people to a few thousand; both are frameworks that support individuals and interactions. World Café is useful for generating and communicating ideas, making decisions, and even doing hands-on work. We’ll be teaching product owners how to use it in our upcoming Advanced Certified Scrum Product Owner (A-CSPO) workshop.

How It Works

The facilitator breaks the room into groups, then sets them to explore a set of related topics, one per table. Each table has a host whose job is to stay with the table and provide continuity while the groups discuss the topic. The other participants rotate between tables on a regular schedule, perhaps every 15-30 minutes. The idea is that those who travel between tables will cross-pollinate ideas between the topics and bring fresh perspectives. By participating in each topic, the participants come to have a holistic understanding of the main issue, and are able to understand each sub-issue within this context. In the last round, people have the option of returning to a previous table so there is opportunity for closure and continuity.
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