When people are talking to you, are you really listening? Or are you thinking about what to say next? Do you truly understand their meaning? Language lends itself to misunderstanding as easily as understanding. This makes for great comedy, unless the joke is at the expense of you and your team. You will leave this workshop with increased skill using active listening techniques. The techniques are simple, yet powerful, and the results can be profound.
A person who listens well…
- will be told more
- will be confided in
- will understand people better
- will resolve conflicts easier
- will be listened to
In this workshop we take a good look at listening. Effective techniques will be presented and modeled. Then the real fun begins, as each participant will get to practice active listening skills by role-playing scenarios taken from the real world.