When you contact us via our contact page, we receive email from you. Please be aware that this is a public communication, and refrain from including any information you wish to remain confidential. If you need to discuss confidential company information, give us a heads up (you can even send us an NDA) and we’ll take the necessary precautions to ensure that our conversation is private.
Mailing List (aka Newsletter)
When you personally hand us a business card at a networking event, we will add your full contact information to our database and send you a newsletter, because we assume you want to hear from us. You can opt out at any time.
When you register for an Agile Learning Labs course via Eventbrite, your credit card information does not pass to Agile Learning Labs. We receive only the contact information you volunteered during registration. You may be contacted by email or phone regarding details for the class.
Why do you need my phone number when I register for a class?
On rare occasions, we have needed to reach students to alert them to a last minute change related to the venue, a course cancellation due to instructor illness, etc. We will never call you unless the information is vital and timely, and we do not share your phone number with anyone, ever.
However you came to be on our mailing list, you will always be shown an opt out link in every newsletter communication. You won’t have to ask us twice.
Credit Card Information
We trust payment processing to folks who have made it their sole business to handle credit card transactions securely. When you pay for services or register for training online, you will be doing so via Eventbrite and/or PayPal. Their privacy policies may be found here and here.
As a PayPal merchant, we have the ability to directly accept credit card payments in person or by phone, in which case we will collect your credit card information for one-time entry into PayPal. We do not store credit card information, electronically or otherwise.
Tracking and Cookies
We use Google Analytics to aggregate anonymous information to help us improve the relevance of our web content. What does that mean? It means we log each visit to each web page on our site, recording the information your browser volunteers: date, time, IP address, and the referring site, if any. Most websites employ some kind of analytics, and we don’t do anything that isn’t industry standard.
Security is of paramount concern when we choose our hosting, technology and service partners. We promise not to volunteer your data to third parties, but we cannot guarantee our site nor our servers to be impenetrable by hackers.
Special Notification for California Residents
California Civil Code Section 1798.83, also known as the Shine The Light law, permits our clients who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. To obtain such information, please contact us at info@agileLearningLabs.com.
As agilists, we believe in iterative development, and so reserve the right to update and improve our policy from time to time by updating this page. We will update our policy to reflect changes in our technology and changes to our content offerings, but rest assured, there will never be a change in our commitment to keeping your contact information confidential.