Category Archives: coaching

A Different Kind of Tolerance in the Workplace

Dannyman pointed out this quote from William L. McKnight, past Chairman of the Board at 3M.

As our business grows, it becomes increasingly necessary to delegate responsibility and to encourage men and women to exercise their initiative. This requires considerable tolerance. Those men and women, to whom we delegate authority and responsibility, if they are good people, are going to want to do their jobs in their own way. Mistakes will be made. But if a person is essentially right, the mistakes he or she makes are not as serious in the long run as the mistakes management will make if it undertakes to tell those in authority exactly how they must do their jobs. Management that is destructively critical when mistakes are made kills initiative. And it’s essential that we have many people with initiative if we are to continue to grow.

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Feedback

I just read this article at cio.com. It had some excellent advice about how to give, and how not to give, feedback to others in the workplace. Feedback is one of the most powerful tools in a manager’s toolbox. Use it early; use it often. It is far better to give regular feedback than to save it up for performance review time.

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Got a Career Plan?

I just ran across this article.

I was talking to a relatively young developer the other day. I asked him about his career plans. “Oh, I don’t do career planning myself. I wait until my manager talks to me.”

Oops. Your career is your responsibility.

The article then moves on to give some specific advice for growing your technical career.

I’m constantly surprised by how many people think that career planning is something that their manager will do. Oddly, when these same people become managers they very rarely help their reports with career planning. Maybe it’s because their manager didn’t help them? Maybe it’s because they don’t really know how to do it themselves?

What does this mean for you? First, take control of your own career plan. Second, if you are a manager, help your people with their career plans; it will make you stand out in their minds as an excellent manager.

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